Welcome to iOpps, iOpps has been built from the ground up by industry leaders and have been used to take companies from 1-2 installs per week to well over 100 across multiple locations.
iOpps is an end to end solution that will see you highly engaged prospects from iClose from the initial lead stage, to an online quote with digital signature, to ordering/allocating stock, all the way assigning the project to your install teams, it also allows onsite photo uploads to ensure that you are adhering to industry best practice. Be aware about real slots real money.
Let’s get them quotes and proposals out there and convert them to jobs with a few simple clicks. iOpps Software – Solar CRM, is everything your booming operation needs in one integrated platform. Keep your prospects happy with efficient communication, speed to quote and installation.
Instantly transform quotes into jobs and save time on account management. Create professional looking custom quotes with ease and impress your customer.
iOpps Solar CRM offers you a complete, cloud based solution to manage leads, Quotes, Jobs and Invoices. We integrate our system with Xero Accounting Software to ensure free flowing financial information cross platform.
iOpps Solar CRM is a cloud based, comprehensive solution to manage your Solar business from end to end. You team can instantly map the client’s roof with a few clicks to show exactly where you are going to install the solar panels. With iOpps you can create quotes well before you visit clients site.
iClose is a world class software that has been built and developed on the back of decades of sales management and marketing automation experience. It is like no other platform on the market. Managing leads for a business suck. Managing leads from multiple sources like websites, landing pages, Facebook Ads, Google Ads, any others can be a pain when they are all running through Google Sheets or an additional 45 applications and a basic CRM.
You dream that your sales staff follow up leads and quotes that you need to follow up within minutes, but the day to day activity of the business makes it impossible. The leads gets stale, and you start to wonder if the leads were bad. A poor performing sales team always gets bad leads.
That is where iClose comes in. We bring in all the leads and automate all the follow up conversations immediately. It takes stress off the business in doing the initial conversations and they only have to focus on the good conversations.
Your business can continue running with a crappy follow up process or you can implement iClose and increase your ROI and fix the communication gap as fast as possible.
Create a new spreadsheet and edit it with others at the same time — from your computer.
The engagement solution sets the standard for connecting with prospects and customers.
Integrated email marketing, marketing automation, and small business CRM. Save time while growing your business with sales automation.
Make more sales and retain customers with the most powerful business texting platform.
ClickSend is a cloud-based gateway service for your business that lets you send bulk SMS, email, fax & letters worldwide
Slybroadcast is the industry leader in ringless voicemail marketing software for businesses.
Pipedrive – CRM system and sales funnel management tool.
Mailchimp is the All-In-One integrated marketing platform for small businesses, to grow your business on your terms.
Tracking and analytics for phone calls and web forms. Optimize your marketing and increase ROI on your PPC, SEO, and offline ad campaigns.
Reputation management is the effort to influence what and how people think of a brand or person when viewed online
iClose allows you the ability to automate communication with leads based on where they are at in your sales process. This can be done via email, SMS, facebook messenger, voicemail drop, predictive call (power dial), calendar links, facebook/google retargeting.
You can build out multi channel lead nurturing sequences where the only limitation is your imagination.
This is all managed via a clear and precise dashboard that gives you real time feedback to where you money is at and how/who is performing at the level they need to be.
Have you ever wondered why companies seems to know who you are and where to find you, well before you need their product?
Welcome to iPool data. iPool allows you to scrap the World Wide Web for all available information on any company in an industry niche and whatever location across the globe. Within minutes you can scrape the name, address, phone number, every listed email address, google pages, online reviews, facebook pages and much more. The best part is you can do this with a few clicks of the mouse and have this data within minutes. It can be simply uploaded to our iClose platform and campaigns structured to your requirements. You simply decide who your ideal client is, what they do and where they’re located and iPool will give you, within minutes, ever company that meets that criteria.
With just the input of a city, country and industry type, our software will search for leads. Includes the following:
AI technology that takes an inbound lead from nowhere to somewhere real fast. Get qualified inbound calls done for you with automation.
iSell AI combines mature tech from 2015 and boosts its brain with a global Sales powerhouse and worldwide Marketing and Technology leaders with a focus on enabling Sales & Marketing Teams to be more productive, and profitable through our technology.
Discover all the CloudTalk features, improve your interactions with customers and make your workflows more efficient.
Seamlessly setup your contact center from web browser in just 5 minutes. Integrate it easily with tools you already use. Manage all numbers, agents, call routings and other intelligent features at one place. Deliver exceptional customer support to your clients.
Improve your customer support with our advanced call center features.
Create customized call queues. Inbound calls are sorted in call queues based on pre-defined rules and steered to available agents within the right group. Personalized messages are available as well.
Create personalized greetings or group voicemail messages. If the caller leaves a voicemail, you can listen it directly from the internet browser from anywhere and anytime.
″Fax to Email″ feature allows you to receive fax messages quickly and easily in the form of emails.
Does your company use several phone numbers? Give them a tag so that your employees and agents immediately know what number the client dialed and how to adjust their approach.
CloudTalk can automatically make a recording of all calls. Once the call ends, you can listen to it directly from your internet browser anywhere and anytime. Improve customer interactions by monitoring your team’s calls.
Use a green toll-free number 0800 or a blue number 0850. With toll-free numbers, your clients can call you for free or at very low rates, which gives you a significant competitive advantage.
Define your business hours and decide when you are available for receiving calls. Outside of these hours, you can choose a special personalized absence message, redirect calls to a different phone number or answering machine or even use various combinations.
Improve teamwork with conference calls. You can schedule conference calls easily in a couple of minutes and invite external contacts, e.g. your clients, suppliers, etc.
Each user, agent, caller queue or department has their own personalized number or extension. This will allow you to reach anyone in your company or seamlessly route a call to a different agent.
Acquire international numbers (with geographic or non-geographic codes) from more than 70 countries. Local phone numbers allow customers from abroad to call you at standard local rates or free of charge.
Send your customers personal messages or general notifications and make your contact center much more effective. Automatic text messages save time and facilitate the work of your agents.
Call Masking feature ensures that your personal phone number stays private. No need to share your phone number with everyone you are calling to. Share it only with the callers you choose.
Create personalized greetings or group voicemail messages. If the caller leaves a voicemail, you can listen it directly from the internet browser from anywhere and anytime.
Get a five-digit phone number 16 xxx, 17 xxx or 18 xxx.
Initial greeting is your first interaction with clients. With CloudTalk, you can create personalized greetings played to the caller based on specific situations (outside business hours, on-hold, etc.)
Make sure that calls are always routed to the right agent based on custom criteria.
Intelligent call routing with pre-defined criteria based on your needs and preferences. With our Call Flow Designer feature, you can manage your inbound calls coming to the call center step by step.
Set a preferred agent for each client so that their calls are always directed to the right person. The customer constantly communicates with the same agent, which makes your customer support more personalized, efficient and pleasant.
Smart routing of inbound calls based on the caller’s phone number with your custom criteria.
Automated smart and efficient queue distribution of inbound calls based on all available data to make sure that callers are always directed to the most qualified agent or agent group.
CloudTalk allows you to set an outbound caller ID automatically based on the call destination country. Your clients abroad will receive a local phone call instead of an international one.
Make your VIP customers feel special when trying to connect your contact center. When using the VIP queue, you always give the priority to the customers which matter the most to your business.
Create your multi-level interactive voice response (IVR) menu to guide the caller through different options and make sure they are always directed to the right department, agent or group of agents and receive relevant information through customized messages.
Make sure that customer calls ring multiple or all agents at once. This will shorten the response time and improve your customer support.
Inbound calls can be automatically routed to a specific agent based on their fit and skills required by the caller. You can easily assign skill levels to your agents.
With our business phone system, your clients will always reach you. CloudTalk allows you to automatically redirect incoming calls to a selected phone number each time your agents are busy or unavailable during business hours.
Boost the productivity of your staff, teams or departments with outbound call center features.
Dial any phone number on the web with a single click. Make calls instantly to boost your team productivity.
Thanks to our Call Transfer feature, you can easily and quickly transfer callers over to another extension, agent or group.
Use the After Call Work (ACW) feature and allow your agents to complete all follow-up tasks after a call has ended.
Create outbound call center campaigns with call scripts and questionnaires and let your agents focus on the calls. You can monitor the campaign in real time and if necessary, make necessary adjustments to make it even more efficient.
Warm Transfer allows you to easily transfer callers over to another agent with having the possibility to speak with them first.
Assign each call a self-made tag. This labeling will allow you to sort calls into categories and quickly identify what type of call is it.
Reduce the risk of accidental missed calls with the ″Ring on Speakers″ feature.
Predictive dialer allows you to increase efficiency and the number of calls you make. When an agent is available, CloudTalk automatically dials the next call in line.
Compile a blacklist of blocked phone numbers and avoid undesirable inbound or outbound calls which are irrelevant for your business.
Learn which of your missed calls were and were not resolved by your agents thanks to the Smart detection feature.
Increase the quality of the customer experience through the feature Notes on Calls, which allows you to add notes to any calls you want. You can add these notes during or after your call. The only thing you have to do is to click “Save” and CloudTalk will take care of the rest.
Your agents can see all caller information displayed in one place. During the phone call, they can instantly look at the client’s history of interactions, orders, chat or notes. This allows them to deliver top-notch customer service.
CloudTalk speech recognizer helps you convert your calls to text and facilitate search in your recordings.
Apply customized tags to your contacts to help you search and sort contacts into categories and quickly identify each contact by their tag.
Power dialer allows you to increase efficiency and the number of calls you make. Easily create campaigns with call scripts and surveys and let your agents focus on the prospects.
If there are any unanswered phone calls, CloudTalk can automatically call your customers back. A missed call from a customer is registered in the system, which will later dial the customer’s number until the agent and the customer are successfully connected.
With our business phone system, your clients will always reach you. CloudTalk allows you to automatically redirect incoming calls to a selected phone number each time your agents are busy or unavailable during business hours.
When an incoming call comes in, we will automatically alert you with a notification to instantly know who is calling.
CloudTalk’s flagship feature Smart dialer automatically compiles a list of numbers and lets you automatically call through them with a single click.
In order to distinguish which agent is unoccupied at the moment, the agent status feature enables your agents to set up their availability.
Simply connect CloudTalk with your CRM tools, helpdesk and e-commerce solutions.
CloudTalk can be easily integrated with your CRM, e-commerce or helpdesk tools. Your agents will see all customer data in one place. This will allow them to deliver better and quicker service.
Add new contacts, create tickets, tasks or edit orders in your CRM, helpdesk or e-commerce solution directly in CloudTalk. Streamline your workflows with our effective solution for customer calls.
Integrate CloudTalk with your external systems. With integrations, you can import and export contacts and regularly download history of phone calls, orders, tickets, etc.
Personalize your communication with clients from the very beginning. We will show you the name of the caller, their phone number and much more even before the call connects.
Complete customer interactions history always within easy reach. We will automatically display previous calls, orders, chats or notes, so agents don’t have to look them up in multiple systems.
Compile all your contacts in a single contact list. Integrations will help you import contacts from several sources into CloudTalk. This will make your workflows even more efficient.
Improve quality of your VoIP call center with detailed statistics and call monitoring.
Track the performance of your call center. CloudTalk is a truly data-based call center analytics software. Complex statistics on calls, agents and call queues all in one place. Make smart decisions based on relevant data.
Get a live picture on what’s going on in your cloud call center displayed on monitors. Wallboard will allow you to optimize agent productivity, reduce waiting times and immediately address the caller’s needs, improving their satisfaction.
Have a comprehensive overview of your phone calls anytime you need. Get information on your agents’ calls and optimize your customer service.
Emotion analytics are nowdays one of the top trends in analytics and data collection. Do not hesitate and start to use them, your customer service will improve!
A simple access to agent statistics directly in CloudTalk to help you improve your customer service and rank each agent based on their performance.
Do you know how your agents treat your customers? One of the essential steps to success is behavior towards customers.
Monitor your call enter activities in real time. All important data on inbound calls and agent productivity are always at your disposal, always up-to-date.
Need more than our standard CloudTalk statistics? Use filters to view data as you see fit (e.g. by agent, phone number, queue or timeframe). This will generate reports that are relevant to your business.
Useful tools for a better and easier management.
Reliable and safe operation of your business phone system. Your data and VoIP services are safe with us. All CloudTalk data are stored in modern safe data centers with 24/7 monitoring.
As phone software CloudTalk is used by customers all over the world, CloudTalk Phone App is currently available in many different languages (more languages will be available soon).
You can add new agents into your call center, modify their details and remove agents who no longer work with you. There’s no need to contact us, you can do everything related to agent management yourself, with no hassle.
CloudTalk does not limit your concurrent calls. You can handle as many inbound and outbound calls as you like, all at the same time.
CloudTalk is accessible from all kinds of devices. Web interface automatically adjusts to your device’s resolution – be it a laptop, PC, tablet or smartphone.